Solution 06 · Custom AI Systems
A focused AI application for a problem off-the-shelf tools do not fit.
Tailored AI applications and agent integrations, scoped around one measurable outcome and built to be tested, observable and maintainable.
The business problem
What this solves
Some problems are specific to how a business works. Off-the-shelf AI tools cover the general case, but not the particular data, rules and steps involved.
Prototypes are easy to make and hard to rely on. Many that impress in a demonstration fail in daily use because they were never tested properly or designed to be maintained.
Who it is for
A good fit when
- Teams with a specific workflow that no existing tool supports
- Organizations that need AI features they can test, monitor and maintain
- Businesses that want a scoped prototype before committing to a larger build
Scope
What the solution can automate
Tailored AI applications
Focused tools built around a specific workflow and its data.
Custom agent integrations
Agents connected to your systems with defined permissions.
Domain-specific automation
Automation that follows the rules and vocabulary of your field.
Specialized internal systems
Internal applications with AI features where they help.
AI-enabled business workflows
Existing workflows extended with model-assisted steps.
Illustrative workflow
How it could work
A representative design, not a delivered project. Real workflows are shaped during the assessment around your tools and approval rules.
- Trigger
- AI-assisted
- Automated
- Human checkpoint
- Outcome
From a defined problem to a maintained system
A business has a specific problem that existing tools do not address.
- Step 1, TriggerProblem definedOne problem and one measurable outcome are agreed.
- Step 2, AutomatedScoped prototypeA small working version tests whether the approach is viable.
- Step 3, Human checkpointEvaluatedYou test the prototype on real cases and decide whether to proceed.
- Step 4, AutomatedHardenedTests, monitoring, error handling and access control are added.
- Step 5, OutcomeHanded overDocumentation and support arrangements are agreed.
Illustrative examples by sector
- Real estate · illustrative
An internal tool that prepares standard property reports from structured inspection notes.
- Hospitality · illustrative
A review tool for drafted guest responses, with approval tracking and tone guidelines.
- Professional services · illustrative
A proposal assistant that prepares a first draft from a structured brief and approved clauses.
Potential integrations
Connects with the tools you already use
- Your systems
- Existing APIs, databases and file stores
- Hosting
- Cloud accounts you control
- Identity
- Sign-in you already use, where the system needs it
Feasibility depends on each tool’s API and plan. We confirm this before proposing a design.
Human oversight and safeguards
What stays under your control
- A prototype stage lets you stop early if the approach does not work.
- Automated tests cover the behavior the system relies on.
- Monitoring and logs show how the system behaves in use.
- You receive the code and documentation needed to maintain it.
Delivery considerations
What to know before starting
Clear success measure
We agree what success looks like before building, so the prototype can be judged fairly.
Ownership and hosting
We recommend hosting in accounts you control, with costs visible to you.
Ongoing maintenance
AI systems need upkeep as models and data change. We scope support in writing.
Scope, timeline and pricing are set in a written proposal after the workflow assessment. We do not quote fixed prices or guarantee savings in advance. See how we work.
Demonstration status
Demonstration
A recorded demonstration for this service has not been published yet. We are happy to walk through the workflow above in relation to your process.
Questions
Common questions
Do we own what you build?
Ownership and licensing are set out in the project agreement. Our default proposal is that you own the system built for you.
What if the prototype shows it will not work?
Then we say so. The prototype stage exists so that a costly build is not the first time the idea is tested.
Discuss custom ai systems for your business
Tell us how the work is done today. The enquiry form opens with Custom AI Systems already selected.